A brief overview of the key points discussed during a company’s quarterly earnings call, including financial performance, guidance, and management’s commentary on future outlook.
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About ETS Group Limited
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ETS Group Limited
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ETS Group Limited, an investment holding company, provides multi-media contact, contact center system, and staff insourcing in Hong Kong. The company operates through Outsourcing Inbound Contact Services; Outsourcing Outbound Contact Services; Staff Insourcing Services; Contact Service Centre and Service Centre Facilities Management Services; and Others segments. The Outsourcing Inbound Contact Services segment offers general enquiry, promotion, customer service, order, registration, emergency, and helpdesk hotline services. The Outsourcing Outbound Contact Services segment provides telemarketing and customer retention services, and cross-selling and customer satisfaction surveys. The Staff Insourcing Services segment offers staff support for various client activities, such as customer service, telemarketing, data entry, help desk assistance, and other back-end projects. The Contact Service Centre and Service Centre Facilities Management Services segment is involved in the lease of its contact center facilities in the form of workstations; and provision of IVRS hosting, contact center system holding solution, and service center facility management services. The Others segment sells system and software; and provides licensing and system maintenance services. It also provides telecommunication and related, and corporate financial management services. The company was founded in 1990 and is headquartered in Mong Kok, Hong Kong. ETS Group Limited operates as a subsidiary of Million Top Enterprises Limited.
ETS Group Limited, an investment holding company, provides multi-media contact, contact center system, and staff insourcing in Hong Kong. The company operates through Outsourcing Inbound Contact Services; Outsourcing Outbound Contact Services; Staff Insourcing Service...
ETS Group Limited, an investment holding company, provides multi-media contact, contact center system, and staff insourcing in Hong Kong. The company operates through Outsourcing Inbound Contact Services; Outsourcing Outbound Contact Services; Staff Insourcing Services; Contact Service Centre and Service Centre Facilities Management Services; and Others segments. The Outsourcing Inbound Contact Services segment offers general enquiry, promotion, customer service, order, registration, emergency, and helpdesk hotline services. The Outsourcing Outbound Contact Services segment provides telemarketing and customer retention services, and cross-selling and customer satisfaction surveys. The Staff Insourcing Services segment offers staff support for various client activities, such as customer service, telemarketing, data entry, help desk assistance, and other back-end projects. The Contact Service Centre and Service Centre Facilities Management Services segment is involved in the lease of its contact center facilities in the form of workstations; and provision of IVRS hosting, contact center system holding solution, and service center facility management services. The Others segment sells system and software; and provides licensing and system maintenance services. It also provides telecommunication and related, and corporate financial management services. The company was founded in 1990 and is headquartered in Mong Kok, Hong Kong. ETS Group Limited operates as a subsidiary of Million Top Enterprises Limited.
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