A brief overview of the key points discussed during a company’s quarterly earnings call, including financial performance, guidance, and management’s commentary on future outlook.
ETS Group Earnings
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About ETS Group Limited
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ETS Group Limited
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ETS Group Limited, an investment holding company, engages in the provision of multi-media contact, contact center system, staff insourcing, and financial services in Hong Kong. The company operates through Outsourcing Inbound Contact Services, Outsourcing Outbound Contact Services, Staff Insourcing Services, Contact Service Centre and Service Centre Facilities Management Services, Financial Services, and Others segments. The Outsourcing Inbound Contact Services segment offers general enquiry, promotion, customer service, order, registration, emergency, and helpdesk hotline services. The Outsourcing Outbound Contact Services segment provides telemarketing and customer retention services, and cross-selling and customer satisfaction surveys. The Staff Insourcing Services segment offers staff support to various client activities, such as customer service, telemarketing, data entry, help desk assistance, and other back-end projects. The Contact Service Centre and Service Centre Facilities Management Services segment is involved in the lease of its contact center facilities in the form of workstations; and provision of IVRS hosting, contact center system holding solution, and service center facility management services. The Financial Services segment offers credit financing services, such as commercial and personal lending services. The Others segment sells system and software; and provides licensing and system maintenance services. It is also involved in the provision of telecommunication and related, and corporate financial management services; and research and development of telecommunication systems software, as well as related consulting services. The company was founded in 1990 and is headquartered in Mong Kok, Hong Kong. ETS Group Limited operates as a subsidiary of Million Top Enterprises Limited.
ETS Group Limited, an investment holding company, engages in the provision of multi-media contact, contact center system, staff insourcing, and financial services in Hong Kong. The company operates through Outsourcing Inbound Contact Services, Outsourcing Outbound Con...
ETS Group Limited, an investment holding company, engages in the provision of multi-media contact, contact center system, staff insourcing, and financial services in Hong Kong. The company operates through Outsourcing Inbound Contact Services, Outsourcing Outbound Contact Services, Staff Insourcing Services, Contact Service Centre and Service Centre Facilities Management Services, Financial Services, and Others segments. The Outsourcing Inbound Contact Services segment offers general enquiry, promotion, customer service, order, registration, emergency, and helpdesk hotline services. The Outsourcing Outbound Contact Services segment provides telemarketing and customer retention services, and cross-selling and customer satisfaction surveys. The Staff Insourcing Services segment offers staff support to various client activities, such as customer service, telemarketing, data entry, help desk assistance, and other back-end projects. The Contact Service Centre and Service Centre Facilities Management Services segment is involved in the lease of its contact center facilities in the form of workstations; and provision of IVRS hosting, contact center system holding solution, and service center facility management services. The Financial Services segment offers credit financing services, such as commercial and personal lending services. The Others segment sells system and software; and provides licensing and system maintenance services. It is also involved in the provision of telecommunication and related, and corporate financial management services; and research and development of telecommunication systems software, as well as related consulting services. The company was founded in 1990 and is headquartered in Mong Kok, Hong Kong. ETS Group Limited operates as a subsidiary of Million Top Enterprises Limited.
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